Complete open Enrollment on WOrkday by 5PM on November 7

United Healthcare

UnitedHealthcare offers eligible San Mateo retirees a PPO Medicare Advantage plan, also known as Medicare Part C. The plan has all the benefits of Medicare Part A (hospital coverage) and Medicare Part B (doctor and outpatient care) plus extra programs that go beyond Original Medicare (Medicare Parts A and B).

To Chat with a Representative: click “Join Chat.”

Connecting to Zoom:

  • Mobile/Tablet: You must use the Zoom app to join.

  • Desktop App: Click “Open in Zoom App” when prompted.

  • Web Browser:

    1. Click “Cancel” on the first pop-up.

    2. Click the blue “Join from Zoom Workplace app” button.

    3. Click “Cancel” on the second pop-up.

    4. Click “Join from your browser” at the bottom of the screen.

    5. Allow mic/camera access, enter your name, and click “Join.”

  • Video Chat will be available 11:30AM-2PM on October 16, 2025. 
  • Allow your browser to use camera and microphone to participate in the chat.
  • Enter Your Name and Click “Join Meeting” to enter the meeting.
  • Be professional, courteous, and respectful. Users will be removed if they engage in inappropriate behavior.
  • If you’ve been disconnected, please refresh the page to rejoin the video conference.
  • To view the video conference in full screen, click on the three dots (ooo) and select “View Full Screen.”
  • Report any issues to the site administrator.

Virtual Fair Video Booth

Video Chat will be available during our Virtual Benefits and Wellness Fair
11:00AM-2PM on October 14, 2026.

Virtual Fair Video Booth

Chat will be available 11:00AM-2PM on October 14, 2026. 

To chat with a representative, click “Join Chat,” then follow the instructions for your device.

Desktop or laptop:

  • With the Teams app: Select “Open Microsoft Teams” when prompted.
  • Without the Teams app: Select “Continue on this browser.” You don’t need to download the app.

Phone or tablet:

  • Download the Microsoft Teams app before joining. You can join as a guest without creating an account.

To finish joining: Allow access to your microphone and camera if prompted, enter your name, and select “Join now.”

Video Chat

Chat with representative(s) from United Healthcare
Video Chat

Meet the Team:

ALove Headshot

Aaron Love

Joe Larson

Webinars and Events

All CategoryRetiree Webinar14oct1:30 PM2:00 PMUnited Healthcare: Medicare Advantage Presentation1:30 PM - 2:00 PM(GMT+00:00)

All CategoryBenefits & Wellness Fair In-Person, Retiree In-Person21oct1:00 PM1:30 PMUnited Healthcare: Medicare Advantage Presentation1:00 PM - 1:30 PM(GMT+00:00)

All CategoryRetiree Webinar23oct10:00 AM11:00 AMUnited Healthcare: Medicare Advantage Presentation10:00 AM - 11:00 AM(GMT+00:00)

Resources

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